|
|
|
|
| |
Keith Brady Professionals is committed to protecting the privacy of all clients who utilize our services. In order to ensure that we are consistent in our approach, we have adopted a Privacy Policy to comply with the National Privacy Principles contained within the Privacy Amendment (Private Sector) Act 2000
PRIVACY POLICY
Keith Brady Professionals is the highest performing Professionals office in Brisbane and we take our obligations under the Privacy Act very seriously. This policy is written to ensure that we respect and keep safe all the personal information you may provide to us in any transaction you may have with our office.
COLLECTION OF INFORMATION
We only collect information from you that is necessary for what we do. For example, when you enquire about properties for sale we will be asking your name, personal contact number, address, preferred area, budget, personal requirements so that we can ensure that we provide quality service that includes keeping you updated on properties that subsequently come on to the market. We may use the information you provide us with to measure the interest shown in various properties and to provide feedback to the vendors in relation to price, overall appeal of property etc.
Keith Brady Professionals undertakes to only collect information by lawful and fair means. This means we will never be unreasonably intrusive. Keith Brady Professionals monitor our website. This enables us to make improvements to our site and provide better on line services to our clients.
Keith Brady Professionals will provide all clients with the opportunity of opting out of receiving all promotional materials. Opt out forms will be provided upon request.
Keith Brady Professionals is committed to protecting the privacy of all clients who utilize our services. In order to ensure that we are consistent in our approach, we have adopted a Privacy Policy to comply with the National Privacy Principles contained within the Privacy Amendment (Private Sector) Act 2000
PRIVACY POLICY
Keith Brady Professionals is the highest performing Professionals office in Brisbane and we take our obligations under the Privacy Act very seriously. This policy is written to ensure that we respect and keep safe all the personal information you may provide to us in any transaction you may have with our office.
COLLECTION OF INFORMATION
We only collect information from you that is necessary for what we do. For example, when you enquire about properties for sale we will be asking your name, personal contact number, address, preferred area, budget, personal requirements so that we can ensure that we provide quality service that includes keeping you updated on properties that subsequently come on to the market. We may use the information you provide us with to measure the interest shown in various properties and to provide feedback to the vendors in relation to price, overall appeal of property etc.
Keith Brady Professionals undertakes to only collect information by lawful and fair means. This means we will never be unreasonably intrusive. Keith Brady Professionals monitor our website. This enables us to make improvements to our site and provide better on line services to our clients.
Keith Brady Professionals will provide all clients with the opportunity of opting out of receiving all promotional materials. Opt out forms will be provided upon request.
USE AND DISCLOSURE
Personal information is collected for the purpose of referring suitable properties for sale and responding to your web enquiries.
DATA QUALITY
Keith Brady Professionals will endeavour to ensure that all data collected is accurate and well maintained.
All computer access is password protected and we
have a policy to deal with the security of information to ensure maximum protection of our files.
SALES & ADMINISTRATION PRIVACY POLICY
OPENNESS
Personal information provided by potential buyers and sellers is necessary to verify the client’s identity, to process and evaluate the information and to manage the sale. Personal information collected about a buyer in the contract may be disclosed for the purpose for which it was collected to other parties including building inspectors and other trades people.
If our clients would like to access their personal information held by Keith Brady Professionals they can do so by contacting our office. The client can also correct any information held on file if it is inaccurate, incomplete or out of date.
ACCESS AND CORRECTION
Anyone who has provided personal information to Keith Brady Professionals may access this information and issue corrections if necessary. We undertake to ensure that any amendments to information are actioned in a timely and efficient manner. You will be asked to verify your identity prior to personal information being disclosed. This ensures that the information is only provided to the correct person and that the privacy of others is not undermined. All requests for information will be dealt with in a confidential manner.
ANONYMITY
Where practicable, Keith Brady Professionals will allow any individual to seek out and obtain information in a confidential manner and without the need to identify themselves.
WHAT TO DO IF YOU HAVE A PRIVACY COMPLAINT
Our aim is to ensure that we treat all information with respect and care. However, should you have a complaint that relates to how we have collected or used the information you have provided we would like the opportunity to remedy the problem.
Keith Brady Professionals has a “Complaints Handling Process” for this purpose and all complaints will be dealt with in a timely manner. In the unlikely event that a complaint cannot be resolved between Keith Brady Professionals and an individual, then the matter should be referred to the Office of the Federal Privacy Commissioner on the Privacy Hotline 1300 363 992 or in writing to GPO Box 5218 Sydney NSW 1042. |
|
|
|
